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Young Businesswomen

Non-Clinical Opportunities

The Colte Partnership employs approximately 400 team members across ten different sites; nine Branches and our Executive Office. Our Branch teams are managed by highly experienced Practice Managers and Branch Supervisors who are dedicated to the smooth running of their respective Branches and do a fantastic job.

Referral Administrator, Tiptree

Tiptree Medical Centre

Tiptree Medical Centre has an exciting opportunity for a referral administrator to join the practice. This role is offered on a part time basis for 16 hours per week.

Tiptree Medical Centre is situated in the village town of Tiptree and serves Tiptree and its surrounding areas. They have a list size of just over 12,000 patients. The team includes 2 GP Partners and 4 salaried GPs, with 4 Advanced Nurse Practitioners (ANPs), 3 Practice Nurses, 2 HCAs, 3 Clinical Pharmacists and 1 Pharmacy Technician, as well as the practice manager, administrative and reception staff.


Main responsibilities include:

  • Carry out the processes for eReferral, ensuring referrals are sent to the correct services as quickly as possible.

  • Chase up any referrals that have not been processed within the expected timescale.

  • Chase any patients who have not actioned their referrals or collected their paperwork.

  • Complete any tasks sent by the clinical staff relating to letters and referrals or clinic attendance.

  • Provide cover for members of the referral team during periods of sickness and annual leave.

  • Receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.

  • Assist in any in-house data analysis of referral processed.

  • Be aware of referral pathways and assist the clinicians in ensuring referrals are made to the most cost-effective service.

  • Action all subject access requests received by the practice.

  • Close monitoring and actioning of the practice email account.

You will have previous secretarial/administration experience and good IT/keyboard skills.

Knowledge of medical terminology, experience in primary care and knowledge of SystmOne would all be an advantage but full training can be provided to the right candidate.


If you are interested in this role and want to work for a forward thinking medical practice who offer support and training in a friendly and fast paced environment, then please do apply.


Disclosure and Barring Service Check

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for an Enhanced Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

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