Non-Clinical Opportunities

The Colte Partnership provides primary care to around 80,000 patients across north-east Essex from 8 GP practices., with our head office based in Feering. While our dedicated branch teams continue to deliver excellent clinical care to our patients, our executive team, focus on our longer-term ambitious vision of the partnership and creating a sustainable primary care service long into the future.

As a care coordinator, you will work closely with our multidisciplinary teams(MDTs) to ensure patients receive tailored care that addresses their individual needs.

Key responsibilities include;

• Coordinate patient care plans, identifying appropriate services.

• Facilitate seamless transitions between care providers.

• Empower patients to manage their conditions and improve their health outcomes.

• Proactively identify and support individuals with multiple long-term conditions, frailty, or health inequalities.

• Assist patients in managing their health by navigating them through the health and care system, connecting them with appropriate services such as social prescribing, mental health services, health coaches, and more.

• Collaborate with GP practices, social care teams, and other healthcare professionals to ensure patients have access to holistic, coordinated care.

• Support patients in developing and implementing personalised care and support plans based on their needs and preferences.

• Review and update care plans regularly and ensure they are communicated with all relevant professionals.

• Help patients access resources and services, including voluntary sector support and social care, to improve their overall wellbeing.

• Actively participate in MDT meetings to discuss patient needs, ensuring the whole team is aware of changes and can respond accordingly.

• Serve as a liaison between the patient and healthcare providers to facilitate seamless communication and care.

• Work closely with social prescribing link workers, health coaches, and other community-based professionals to ensure patients receive the most effective support.

• Maintain accurate records of patient interactions and interventions in line with data protection and governance standards.

• Collect and document data to help monitor the impact of the services provided and contribute to service evaluations.

• Identify opportunities for improving care coordination and service delivery and provide feedback for ongoing development.

• Promote shared decision-making with patients, ensuring their voice is heard and integrated into their care planning.

• Stay up-to-date with developments in personalised care, attending relevant training and professional development opportunities.

Essential skills:

• Experience in health, social care, or a related fields.

• Experience in supporting individuals or working in a multidisciplinary team.

• Strong organisational skills and ability to manage a caseload.

• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook).

• Access to own transport and ability to travel across the locality.

Desirable skills:

• Experience in a care coordinator role or with elderly or vulnerable people.

• Knowledge of personalised care and support planning.

• Experience in data collection and using tools to measure service impact.

If you are interested in this role and want to work for a forward thinking medical practice who offer support and training in a friendly and fast paced environment, then please do apply.

Disclosure and Barring Service Check

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for an Enhanced Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.