Find the Right Health Service this Winter

If you are feeling unwell or are injured, please don’t wait to seek help. Find the right health service for your needs this winter:

Pharmacy First

Pharmacist can offers medical advise and treatment for those suffering with seven common conditions, including: Earache, Impetigo, Infected insect bites, shingles, sinusitis, sore throat and uncomplicated UTI's. Patients can pop into their local pharmacy, often with no need for an appointment, and will be supplied an NHS appropriate prescription medicine if needed.

Community Pharmacies

Pharmacy teams are trained to provide clinical advice and treatment for a range of minor illnesses. If symptoms suggest it’s something more serious, they can point you to the right place. Pharmacists are experts in medicines who can help you find the right over-the-counter medicines to help you manage many minor health concerns at home.

GP Practices

In GP practices there are now many types of healthcare professionals helping to provide care alongside GPs and nurses. Contact your surgery where they will help you to get an appointment with the right member of the general practice team for your clinical needs. GP practices offer face-to-face appointments, telephone or video consultations.

Emergency Departments

A&E provides emergency care to people who have serious or life-threatening conditions. Life-threatening emergencies could include chest pain, breathing difficulties, symptoms of stroke or sepsis, serious allergic reactions, trauma, blacking out, and other serious injuries or illnesses. Call 999 and request an ambulance if you or a loved one is experiencing a serious medical emergency.

Mental Health

24-hour specialist mental health support is available, seven days a week for anyone currently experiencing a mental health crisis, or for anyone who is supporting someone in crisis and needs urgent help. Call NHS 111 and select the mental health option. This service is available to people of all ages.

NHS 111

If you have an urgent but not life-threatening medical need, contact NHS 111. Trained NHS advisors will provide health and advice and arrange further care if needed. This service operates 24/7 all year round (even on bank holidays).